Welcome to the iYogi Partner Program!
iYogi is an India-based service-solutions provider to the computer retail industry. We provide technical/computer support for all PCs and peripherals, non-hardware issues to the consumer and small business market segments.
We currently offer an Unlimited Annual Support Contract for the price of £119.99 per desktop and £1999 per server. The customer can call unlimited number of times for one full year for all their software issues and hardware diagnostics needs. At 93% Customer Satisfaction rate, and 87% Resolution Rate, iYogi sets the bar in the technical support industry.
As an iYogi partner, you can offer your customers the iYogi advantage of a highly qualified resource pool of technical agents, sealess service delivery and earn added revenue as well. Following is a brief list of iYogi's service offerings:
Experties
- At 93%, iYogi sets the bar in the technical support industry
- 100% of all our computer support specialists are Microsoft trained and certified
- We solve 87% of all issues handled
- Support for over 70 software applications on desktops
- Support for over 30 technologies in servers
- Additional support for peripherals (printers, scanners, etc.)
Service
- A personalized history of the customer's computer issues are stored and referenced to solve the next problem even faster - i.e. automobile repair shops
- Video conferencing allows the customer to connect with dedicated technical specialists
Convenience
- We are open and online: 24/7/365
- Live telephone specialist - speak to a human being in about 60 seconds
- Proactive Server and network monitoring
- Payment options via credit card or paypal networks
Ease
- The customer can just sit back and watch his/her problem be resolved through remote control assistance - no technical knowledge needed
Value
- Incredible price along with exceptional services
- Toll-free calling 1 866 914 9838
- No surcharges, fees - hidden or otherwise
- No federal, state or local sales tax
Usually our partners are looking to achieve the following among their many objectives:
Financial - Revenue
- Identify new revenue sources
- Diversify business risk by diversifying revenue sources
- Maximize/Leverage each sale transaction by increasing revenue per sale
- Increase margin ratios
Operational - Expenses
- Achieve savings by reducing total number of customer service calls, web chat inquiries and emails
- Increase productivity per employee
Customer Service
- Enhance customer value proposition
- Alleviate customer's technology anxiety suffered because of increasing product types/varieties, technical specifications and connectivity among technology products
Brand
- Increase customer loyalty/extend customer lifecycle by maintaining brand awareness/presence through repeat contact points over time
- Increase channel touch-points through which the customer interacts with the brand
A partnership with iYogi fulfills the above expressed needs. As an IYogi partner, we hold you in high regard and try our best to ensure that you have unlimited access to product information and continued product support. Below is a list of benefits to consider:
- Dedicated live and online technical support for Partners
- Lead Management and access to pre-qualified leads
- Volume discounts and commissions
- Free product and market training plus competitive analysis & Q&A's
- Online Portal to Manage your leads and existing customers
- Ability to obtain early release copies for testing
- Access to reseller training sessions
- Invitation to annual partner conference
- Opportunities to attend and utilize our free online web seminars (webinars)
- Access to top sales tools, success stories and reviews from top rated publications
If you would like to be a part of this reseller programme and take advantage of all the above iYogi offerings, or if you have any questions regarding the programme, we would love to hear from you at the following toll-free number: 1 866 914 9838. You can also email us at: smbsales@iyogi.net
COMING SOON: Partner Portal |
